Terms & Conditions
Effective Date: 11/1/2025
Last Updated: 11/6/2025
Welcome to Cruisin’ South Travel Company (“Cruisin’ South,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and travel booking arrangements (collectively, the “Services”). By using our Services, you agree to these Terms. Please read them carefully before making any booking or using our website.
1. About Cruisin’ South Travel Company
Cruisin’ South Travel Company is a licensed travel agency that assists clients in booking travel arrangements including (but not limited to) cruises, flights, accommodations, tours, and transportation. We act as an intermediary between clients and travel suppliers such as cruise lines, airlines, hotels, and tour operators (“Suppliers”).
2. Acceptance of Terms
By accessing our website or booking through Cruisin’ South, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy. If you do not agree, please do not use our Services.
3. Our Role as an Agent
Cruisin’ South Travel Company acts only as a booking agent. All travel services are provided by independent Suppliers. Your booking is subject to the terms, conditions, and limitations of each Supplier. We are not responsible for any Supplier’s acts, errors, omissions, or negligence, nor for any loss, damage, injury, or delay caused by any Supplier.
4. Booking and Payment
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All bookings require a deposit or full payment as specified by the Supplier.
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Prices are not guaranteed until payment is made in full and tickets or confirmations are issued.
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Payment of a deposit or full amount constitutes acceptance of these Terms.
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You are responsible for reviewing all booking confirmations and notifying us immediately of any errors or discrepancies.
5. Cancellations, Changes, and Refunds
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Cancellation and change fees may apply according to each Supplier’s policies.
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Some bookings are non-refundable.
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Cruisin’ South Travel Company may charge an administrative fee for changes or cancellations in addition to Supplier penalties.
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Refunds, when applicable, will be processed after receiving funds from the Supplier, which may take several weeks.
6. Travel Documents and Requirements
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You are solely responsible for obtaining and carrying valid passports, visas, identification, vaccinations, and other required documents.
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We are not liable for denied boarding, entry refusal, or any consequences resulting from incomplete or invalid travel documentation.
7. Travel Insurance
We strongly recommend purchasing comprehensive travel insurance to protect against unforeseen events such as trip cancellation, delay, medical emergencies, or baggage loss. Cruisin’ South Travel Company is not responsible for losses not covered by travel insurance.
8. Pricing and Accuracy
All prices are subject to change without notice due to fluctuations in currency, fuel surcharges, or Supplier changes. While we strive for accuracy, occasional errors may occur. In the event of a pricing or availability error, we reserve the right to correct it and offer you the option to proceed at the correct price or cancel with a full refund.
9. Limitation of Liability
To the fullest extent permitted by law, Cruisin’ South Travel Company shall not be liable for:
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Any injury, loss, damage, accident, delay, or irregularity caused by a Supplier or third party;
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Acts of God, weather, strikes, political instability, or other events beyond our control;
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Any indirect, consequential, or incidental damages.
Our liability shall not exceed the amount paid to us for the specific booking giving rise to the claim.
10. Health and Safety
You are responsible for assessing your personal health and fitness for travel. Certain destinations or Suppliers may have specific health, age, or mobility requirements. Always review current travel advisories and health information before departure.
11. Conduct
You agree not to use our website or Services for unlawful purposes or in a manner that interferes with others’ use. Cruisin’ South reserves the right to refuse service to anyone who engages in abusive, fraudulent, or disruptive behavior.
12. Intellectual Property
All website content, including text, graphics, logos, and images, is the property of Cruisin’ South Travel Company or its licensors. You may not copy, reproduce, or distribute any content without our prior written consent.
13. Privacy
Your privacy is important to us. Please refer to our Privacy Policy [link to policy] for details on how we collect, use, and protect your personal information.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles. Any disputes shall be resolved in the courts located in [Insert County and State].
15. Changes to Terms
Cruisin’ South Travel Company reserves the right to update or modify these Terms at any time without prior notice. Continued use of our Services constitutes acceptance of any revised Terms.
16. Contact Us
If you have questions about these Terms, please contact us at:
Cruisin’ South Travel Company
POBox 8
Richland, SC 29675
Email: info@cruisinsouthtravel.com
Phone: (864) 723-4901
